Help centre

Short answers to the questions we are asked most often.

Video tutorials

Watch the Ojú Master Tutorial on YouTube. Other short guides are in the same playlist.

How to check if a phone is stolen in Nigeria before you pay
A simple checklist to follow before you hand over money for a used phone, laptop or gadget.
How to find the IMEI number on iPhone, Samsung, Tecno and Infinix
Every way to find a phone's IMEI, even when the screen is broken.
How to spot EasyBuy, M-Kopa and other loan-locked phones
Phones bought on installment can lock when payments stop. Here is how to avoid buying one.
How to spot resealed "brand new" phones
How to tell a genuine new phone from a used one repacked in a fresh box.
What to do if a phone you bought shows as stolen
Stay calm, keep your proof and follow these steps.
Buying UK-used and London-used gadgets: a checklist
What to check before you pay for an imported used phone or laptop.

How to report a stolen phone on Ojú
Report your stolen phone so shops that use Ojú see it when someone tries to sell it.
NCC *315# and Ojú: what each check tells you
Free network checks and Ojú answer different questions. Here is the difference.